Contact Us

Customers may contact us for help with product questions, orders, shipping, tracking, returns, exchanges, payments, and privacy requests. To keep expectations transparent, yotoplay treats this point as part of its published customer commitment.

Contact yotoplay

Email: support@yotoplaylantern.shop
Phone: 512-981-9509
Mailing and return address: 790 Short St, Aberdeen, Mississippi, 39730, United States

Support Hours

Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages received outside these hours are reviewed on the next business day. As part of a clear post-purchase process, yotoplay applies the requirement consistently across eligible U.S. orders.

Order Support

Include the order number and a concise description of the request. Never send a complete payment-card number or security code. Orders may be cancelled before shipment; after shipment, requests are handled under the Refund Policy. For a predictable shopping experience, this helps yotoplay provide a transparent outcome for U.S. shoppers.

Merchant and Customer Support

yotoplay
Email: support@yotoplaylantern.shop
Phone: 512-981-9509
Address: 790 Short St, Aberdeen, Mississippi, 39730, United States

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Within our U.S. service framework, yotoplay applies the requirement consistently across eligible U.S. orders.